21collagen logo
21collagen logo

All articles

Subscription

How do I skip a subscription shipment?

We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account [Link to login page]. 2. Click [Subscriptions]. 3. Locate your subscription and click [Manage]. 4. Click [Skip Shipment]. Proceed to complete the

How do I update my subscription items?

We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account [Link to login page]. 2. Click [Subscriptions]. 3. Locate your subscription and click [Manage]. 4. Click [Change Items]. Proceed to complete the s

How do I cancel my membership/subscription?

We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account [Link to login page]. 2. Click [Subscriptions]. 3. Locate your subscription and click [Manage]. 4. Click [Cancel Subscription]. Proceed to complet