At the moment, we ship to select European countries. Please find the list below, along with shipping costs and the minimum order value for free delivery:. We currently do not ship outside of the countries listed above. Delivery is handled by our trus
We currently ship to the following European Union countries:. Austria. Bulgaria. Czech Republic. France. Germany. Greece. Italy. Netherlands. Poland. Portugal. Slovakia. Slovenia. Spain. Hungary. Shipping is handled by local courier services, dependi
Yes, we offer free shipping to several European countries when your order exceeds a certain amount. The free shipping threshold depends on the destination country. Please see the table below for details:. If your order total is below the free shippin
Shipping costs vary depending on the destination country. Below is a breakdown of the shipping fees for each country we currently deliver to:. We also offer free shipping for orders above a certain amount, depending on the country. Please visit our S
We’re really sorry to hear that your order arrived damaged!. If the product itself is broken, leaking, or visibly defective, we will replace it free of charge. However, please note that this policy applies only to damaged products—not to minor cosmet
[’Yes’ answer]. Yes, we offer refunds and exchanges within [# of days] days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that [any exceptions
Our return policy allows returns or exchanges for [condition of product (e.g. unopened)] products purchased in the last [X days]. Please note that [perishable / discounted / limited edition] items are not eligible for return. You can expect your refu
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
Returns must be initiated within [x days] of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email or phone #] to initiate the return process with your order number and details abou
Yes, we do offer expedited shipping for domestic orders only for [$X]. Please keep in mind that the order processing can take up to [# of hours].
At [your brand name], we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email or phone #] with your order number and any relevant d
As a customer (defined as any natural person acting for purposes unrelated to their trade, business, or profession), you have the right to cancel your contract within 14 days without giving any reason. The cancellation period is 14 days from the day: